Warranties and Returns
30-day money back guarantee
Charleston Angler offers only the best brand names and the highest quality of goods. If you are not satisfied with your purchase, simply return the item in its Original, unused condition (including all original packaging and tags) along with a receipt within 21 days of purchase. Less shipping costs. Refunds by credit Card only. All Sale items final. If you have any questions or concerns regarding your order, please email our customer service department.
If you are shipping your item back to us, we need to know before you return it. You must first contact Customer Service at 877-750-7575 or 843-225-3868, or by email at contact@thecharlestonangler.com to receive a return authorization number. Please tell us why you're returning the item and how we should refund your money. For Daiwa Warranties and Returns please contact 843-871-0335. You must receive a return authorization number. Anything shipped without a prior return authorization number is not guaranteed to be returned or refunded.
Shipping Policies
Most items ship within 1-2 days. Items ordered from the manufacturer may take 4-5 days before shipping. Funds will be held at purchase. You card will not be charged until your items are shipped.
Your order may be split if some items require ordering and others are ready to ship. You will not incur any additional charges from split orders.
Shipping Rates
| US Dollars |
UPS Ground 3-6 Day Delivery |
Rods Surcharge |
| $0 - $15.00 |
$5.95 |
$6 |
|
| $15.01 - $30.00 |
$6.75 |
$6 |
|
| $30.01 - $50.00 |
$8.75 |
$6 |
|
| $50.01 - $75.00 |
$9.75 |
$6 |
|
| $75.01 - $100.00 |
$10.75 |
$6 |
|
| $100.01 - $125.00 |
$11.75 |
$6 |
|
| $125.01 - $200.00 |
$12.75 |
$6 |
|
| Over $200.00 |
$13.75 |
$6 |
|
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